39004DP540 04/2015 TCC: EH99528701
TCTC: 1111004001
1111853001
Limited Warranty for Ductless Split Units
FOR WARRANTY SERVICE OR REPAIR:
Contact the installer. You may be able to find the installer’s name on the equipment or in your Owner’s Packet.
For help, contact: CAC / BDP, Consumer Relations, P.O. Box 4808, Syracuse, New York 13221, Phone 1-800-227-7437
PRODUCT REGISTRATION: You can register your product online at www.cac-bdp.com.
Model No. ________________________________________
Date of Installation ________________________________
Name of Owner ___________________________________
Serial No.________________________________________
Installed by _______________________________________
Address of Installation ______________________________
CAC / BDP (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and
maintenance as follows. All warranty periods begin on the date of original installation and are for the duration, in years, listed below. If a
part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at Company’s option, to
replace the failed defective part at no charge for the part. Alternatively, and at its option, the Company will provide a credit in the amount
of the then factory selling price for a new equivalent part toward the retail purchase price of a new Company product. Except as otherwise
stated herein, those are Company’s exclusive obligations under this warranty for a product failure. All warranties in this document are
subject to all provisions, conditions, limitations and exclusions listed below and on the reverse of this document.
RESIDENTIAL APPLICATIONS
This warranty is to the original purchasing owner and subsequent owners only to the extent and as stated in the Warranty Conditions and
below. The limited parts warranty period in years, depending on the part and the claimant, is as shown in the chart below.
Product Item
Limited Warrant
(Years)
Original Owne
Subsequent Owne
Air Conditioner or Heat Pump
Condensing Unit
Parts 10* (or 5) 5
*If properly registered within ninety (90) days after original installation, parts are warranted to the original purchaser for a period of ten (10)
years. Otherwise, parts warranty is five (5) years (except in California and Quebec, and other jurisdictions that prohibit warranty benefits
conditioned on registration).
OTHER APPLICATIONS
The warranty period is seven (7) years on all parts. The warranty is to the original owner only and is not available for subsequent owners.
LEGAL REMEDIES The owner must notify the Company in writing, by certified or registered letter to CAC / BDP, Warranty Claims, P.O.
Box 4808, Syracuse, New York 13221, of any defect or complaint with the product, stating the defect or complaint and a specific request
for repair, replacement, or other correction of the product under warranty, mailed at least thirty (30) days before pursuing any legal rights
or remedies.
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