
CENEQUVSLSUP Page 17
Revision 2.1
Nov 2013
Reefer Guidelines and Instructions
Cape Town
Port Elizabeth
Durban
The ports above are key ports where we have full DDU (Delivery-Duty-Unpaid) coverage. All
other ports will generate freight charges from one or more shippers.
2.3 Reefer spare parts contacts
Questions with regard to reefer spare parts shall be issued to:
CENEQUVSLPUR@MAERSK.COM
If the vessel spare part requisition system (RDRM) is down, spares can be ordered via email.
To ensure smooth expedition the requisition form must always contain the below mentioned
information and following set up must be used:
Requisition to be sent to: MNLPURREF@MAERSK.COM
Standard Reefer Spare Part Request
* This form is to be sent to
MNLPURREF@MAERSK.COM
2.4 Consumable parts
Consumable parts, such as plugs and cable splices can be ordered in the same way as other
reefer spare parts. The distribution of these parts is done by MCI Star Cool, so the parts have a
Star Cool part number in the systems and allowance list.
2.5 Combining orders / minimum order value
We have been advising and encouraging all vessels whenever we have opportunity to combine
orders in one request, instead of ordering only one item at a time. This is in order to save
shipping costs, frequent local delivery charges and to avoid the risk of losing parts.
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