Carrier 30GBR Technical Information

Franking machineOperator Manualoptimail 30

optimail 30 Operator Manual10Additional functionsThe optimail 30 offers a number of convenient additional functions that will soon be among your favou

optimail 30 Operator Manual 100Access rights for selected functions Status Functions Without access cardWith USER cardWith MASTER cardAccess with ca

Appendix – Access rights for selected functions101Access restrictions for functions are also indicated in the MENU overview on page 102. Rename advert

optimail 30 Operator Manual 102Menu (overview)

Appendix – Glossary103GlossaryDX Private carrier. In case the DX feature is enabled, your optimail 30 can also frank mail pieces for delivery by DX.

optimail 30 Operator Manual 104Teleset Data Centre (TDC) Data centre of Francotyp-Postalia. Here the called postage is released and accounting is ma

Appendix – Technical Data105Technical Data Dimensions(Length x Width / Depth x Height) 320 x 290 x 220 mmFranking machine (12,6" x 11,4" x

optimail 30 Operator Manual106Equipment Standard – Postage loading via integrated modem (Teleset)– Card reader and MASTER card – 4 short code memori

Appendix – Technical Data107Mail piece specifications for franking Format (Length x Width) min. 140 mm x 90 mm Thickness letters: up to 6 mm postc

optimail 30 Operator Manual108Declaration of Conformity Declaration of Conformity

Appendix – Index109AAbsorption felt 86, 88, 89, 90installing 89removing 88Access authorisation. See Access rightsAccess card 12inserting 12MASTER 12re

The basics of operation113 The basics of operationIn this chapter you will learn about the basic optimail 30 functions and how to handle the franking

optimail 30 Operator Manual 110Correcting errors 94See also ErrorCounter. See Item counterDDatedefault value after turning on 11forward dating 29in fr

Appendix – Index111IImprint dataloading from card 63manage 63Incoming mail stamp 10, 46printing 46setting 46setting the date 46Installation 7Installat

optimail 30 Operator Manual 112Positioninga letter / postcard 34a sheet 22labels 35Postage 23default after turning on 11display in the home menu 17fla

Appendix – Index113Teleset Data Centre 104Test imprint 22, 104Text input 21Text message 9, 17, 23changing 28, 65creating 28deleting 65enter 65new 65se

optimail 30 Operator Manual 114

Service115Service Every optimail 30 franking machine is thoroughly checked before leaving the factory. Should any faults occur with your optimai

51.0034.3089.00 Rev. 00 ECN 06-0003 2006-11 / xxx / helbig berlin

optimail 30 Operator Manual123.2 Stand-by When in stand-by the optimail 30 displays a clock. The display is dark. The optimail 30 goes to stand-by if

The basics of operation133.4 The user interfaceThis chapter covers the optimail 30 user interface. You will be introduced to the menu and window types

optimail 30 Operator Manual14Opens the MENU for system settings, administration, special and service functions for the optimail 30.Back key– Key press

The basics of operation153.4.2 Display symbols The following symbols indicate the multifunction key assignment: The letter symbol indicates: The opti

optimail 30 Operator Manual163.4.3 Description of operating procedures and menu sequencesin the present Operator ManualIllustrations of display screen

The basics of operation173.4.4 The home menu The home menu appears after the machine was turned on and the selfcheck has been successfully completed.

optimail 30 Operator Manual183.4.5 The menuUse key to open the MENU.From this menu you can access the adminis-tration functions, the system settings

The basics of operation193.4.6 ListsLists (e.g. for memory items, adverts, text messages) offer all available settings in list form. The assigned numb

2optimail 30 – Display and Keyboard Multifunction keys(soft keys) DisplayConfirm input Acknowledge messagesPress briefly back to higher-level menu

optimail 30 Operator Manual203.4.7 Adjustment menusThe optimail 30 opens a separate menu each for editing system parameters and for typing, editing, c

The basics of operation213.5 Text input Letters including accents, punctuation marks and special characters are assigned to the numeric keys for enter

optimail 30 Operator Manual223.6 Test imprint You can check the settings for the franking process and the imprint quality by doing a test imprint with

Setting the franking imprint234 Setting the franking imprint The present chapter describes the franking imprint settings required by Royal Mail and th

optimail 30 Operator Manual24• Type the desired postage.• Press USE to set the postage.The optimail 30 returns to the home menu. The postage is set.

Setting the franking imprint254.2 Endorsement You can mark special mail types with an appropriate endorsement (e.g. First Class, Special delivery).

optimail 30 Operator Manual264.3 Advert You can print an advert of your choice on your mail. The optimail 30 offers the following options for advert p

Setting the franking imprint27Using the advert from the USER card • Insert USER card with advert.• Press the key next to . The advert from the USER

optimail 30 Operator Manual28Setting an available text message• Select the desired text message. In the example that is “We are on holidays…” (text No

Setting the franking imprint294.5 Date The date for the franking imprint is set automatically to the current date by the system clock. You can set the

Contents3About this Operator Manual _____________________________________61 Safety tips ____________________________________________________72 A shor

optimail 30 Operator Manual30Resetting the date to the current date In the home menu: • Press the key next to . • Press TODAY to set the current date

Franking315 FrankingIn this chapter you can read how to set the account to record postage costs and how to insert letters, postcards and franking labe

optimail 30 Operator Manual32Changing the account You can only change the account when work-ing with the MASTER card or when access control was disabl

Franking335.2 Positioning and franking a letter The optimail 30 allows letters up to a thickness of 6 mm (0,24") and postcards to be franked. For

optimail 30 Operator Manual34The catch tray can be adapted to different envelope sizes by adjusting the stop. The stop features four catches for the m

Franking35Franking labels The optimail 30 can imprint self-adhesive double labels. Double labels suitable for optimail 30 are available from Francotyp

optimail 30 Operator Manual366 Postage calculation (optimail 30 with integrated scale only) 6.1 The postage calculation menuCalling up the postage cal

Postage calculation37Selecting dispatch data Selectable dispatch data are shown in the display right. You can scroll the list with the arrow keys if m

optimail 30 Operator Manual386.2 Setting dispatch data for postage calculation In the home menu: • Press the key next to briefly. The optimail 30 o

Postage calculation39Selecting special services • Select the desired special service by pressing the appropriate multifunction key.This is SIGNED FOR

optimail 30 Operator Manual 47 Special functions _____________________________________________ 427.1 Using the DX feature (optional) ________________

optimail 30 Operator Manual406.3 Weighing, postage calculation, franking Caution! Please consider the following notes on how to use the integrated sc

Postage calculation41• Take the mail piece from the scale platform and frank as usual (see Chapter 5.2).The ‘High postage’ monitoring function is inac

optimail 30 Operator Manual 427 Special functions 7.1 Using the DX feature (optional) 7.1.1 Things worth knowing about the DX feature The optimail

Special functions437.1.2 Franking DX-mailSwitching DX mode on If the access control of the optimail 30 is enabled: • Insert access card (MASTER / USER

optimail 30 Operator Manual 44Franking DX-mail• Set postage, endorsement, advert, text message and date. Make the settings exactly as described for Ro

Special functions457.1.3 Viewing and printing information on DX modeThe optimail 30 captures all DX franking procedures in separate piece and value co

optimail 30 Operator Manual 467.2 Stamping incoming mail You can use the incoming mail stamp func-tion to mark your incoming mail (up to 6 mm /0,24&qu

Special functions477.3 Moistening and sealing letters (optional) Operating the optimail 30 with the specially available sealer lets you seal and f

optimail 30 Operator Manual 48• Guide the letter through the sealer with an arched motion as shown in the illustration.This will pass the gummed flap

Special functions497.4 Using an external postal scale As standard, the optimail 30 features a 25-pin interface. You can connect an existing Francotyp

Contents513.6 Setting the display contrast _______________________________7013.7 Setting audible signals ___________________________________7113.8 Cl

optimail 30 Operator Manual 507.4.2 Operating optimail 30 with an external postal scale Caution! Also read the Operator Manual of your FP postal scale

Memory518 MemoryThe basic optimail 30 version features 4 memory items. Each memory item can hold a postage with appropriate endorsement. An optimail 3

optimail 30 Operator Manual528.2 Saving memory items As memory you always save the current settings in the home menu, i.e. the postage and the endorse

Memory538.3 Renaming memory itemsYou can name each of the memory items. The memory item selection list shows this name instead of the saved assignment

optimail 30 Operator Manual549 Displaying and printing registers The optimail 30 saves important parameters and information on used postage in registe

Loading postage – Teleset5510 Loading postage – Teleset Teleset is the loading of the desired postage credit via modem. The modem is built into the

optimail 30 Operator Manual56To load the displayed amount:• Use LOAD to establish the connection to the Teleset Data Centre.Loading continues automati

Account administration5711 Account administrationWith the optimail 30 account administration function you can record and evaluate franking procedures

optimail 30 Operator Manual58Possible account parameters and their meaning: Name Letters, special char-acters and numbersRefer to page 21 for infor

Account administration5911.2 Assigning / blocking USER card(s) for an account Each account (except MASTER account) can be assigned one or several USER

optimail 30 Operator Manual 6About this Operator ManualPlease read this Operator Manual before using the optimail 30 franking machine. Please keep the

optimail 30 Operator Manual6011.3 Viewing and printing account statistics You can view and print the postage used by the separate accounts and the num

Account administration61• You can CHANGE, CLEAR DOWN or DELETE the account shown. Functions in the ACCOUNT ADMINISTRATION menu and their meaning:CLEAR

optimail 30 Operator Manual6211.5 Clearing down all accounts • Press the key.• Select in the menu: ACCOUNT ADMINISTRATION CLEAR DOWN ALL.Following

Imprint management6312 Imprint managementThe optimail 30 offers a number of powerful management functions for managing individual imprint elements. Am

optimail 30 Operator Manual6412.2 Using / renaming / deleting adverts • Press the key.• Select in the menu: IMPRINT MANAGEMENT MANAGE ADVERTS.• Se

Imprint management6512.3 Entering new text messages The optimail 30 is provided with 6 memory slots for text messages. A text message may contain up

optimail 30 Operator Manual6612.5 Deleting endorsements • Press the key.• Select in the menu: IMPRINT MANAGEMENT MANAGE ENDORSEMENTS.• Select the

Advanced settings & system information6713 Advanced settings & system information13.1 Viewing / printing / sending system information You can

optimail 30 Operator Manual6813.2 Displaying and clearing down the item counter Apart from storing the total number of franking imprints in register

Advanced settings & system information6913.4 Low postage warning – setting the threshold The ‘Low postage warning’ function warns you when the ava

Safety tips71 Safety tips The optimail 30 is a digital franking machine with a thermal printer for franking letter mail. The optimail 30 complies with

optimail 30 Operator Manual7013.6 Setting the display contrast You can adapt the display contrast to increase the readability. • Press the key.• Sel

Advanced settings & system information7113.7 Setting audible signals The optimail 30 confirms each keypress with a beep. A series of audible signa

optimail 30 Operator Manual7213.8 Clock The optimail 30 features a battery-backed system clock adjusted at the factory. It is rarely necessary to corr

Advanced settings & system information7313.8.2 Summer time changeover • Press the key.• Select in the menu: SYSTEM SETTINGS CLOCK SUMMER TIM

optimail 30 Operator Manual7413.9 Changing the stand-by time The stand-by time is the time after the last franking procedure or the last keypress the

Advanced settings & system information7513.10 Changing the user interface language The optimail 30 user interface supports the languages English a

optimail 30 Operator Manual7613.11 Modem settings – changing dialling parameters You must set the modem parameters for the optimail 30 to match your t

Advanced settings & system information77Modem parameters – possible settings and their meaning Phone type DIRECT LINE optimail 30 is connected t

optimail 30 Operator Manual7813.12 Changing dial-up numbers The optimail 30 comes with major dial-up numbers for franking machine operation saved ex f

Advanced settings & system information7913.13 Integrated scale (optional) 13.13.1 Loading a new rate table You must update the rate table for post

optimail 30 Operator Manual82 A short description of the optimail 30 Scale with scale platform (optional)Power switch Power connection Modem socket

optimail 30 Operator Manual8013.13.2 Deleting rate tables Caution! You cannot select a rate table to be deleted. All rate tables saved in the optimail

Advanced settings & system information8113.13.4 Zeroing The integrated scale is automatically zeroed if deviations from the zero point are detecte

optimail 30 Operator Manual8213.14 Creating a MASTER card MASTER card holders can generate another MASTER card with this function.• Press the key.•

Maintenance and care8314 Maintenance and careHave your optimail 30 serviced and cleaned regularly by a service technician. This guarantees long-term,

optimail 30 Operator Manual8414.2 Changing the ribbon cassette Caution! Only use original ribbon cassettes from Francotyp-Postalia.• Open the flap of

Maintenance and care85Caution! Make sure not to crease or tear the ribbon when inserting it. Otherwise the ribbon might break.Also make sure the edges

optimail 30 Operator Manual8614.3 Sealer (optional) 14.3.1 Cleaning To remove glue residues the sealer should be cleaned once a month.• Separate the

Maintenance and care8714.3.2 Checking the water level and topping up water • Check the water level in the sealer regu-larly. Make sure the sealer is

optimail 30 Operator Manual8814.3.3 Replacing felts • Separate the sealer from the franking machine:Slightly lift the franking machine on the left s

Maintenance and care89Installing the absorption felt• Install a new absorption felt as shown in the illustration. The felt should be halfway in the se

A short description of the optimail 309Things worth knowing about the optimail 30 The optimail 30 is a franking machine for small and medium-sized mai

optimail 30 Operator Manual90Installing the rocker with moistening felt The rocker features two clips that engage on the two bolts at the sealer. •

Maintenance and care9114.4 Changing the battery The optimail 30 monitors the charging state of the battery. An appropriate message appears in the disp

optimail 30 Operator Manual92• Turn the franking machine on its back and hold it in place. You now have access to the battery compart-ment on the bott

Maintenance and care93• Put the franking machine on its feet again.• Reattach accessories (catch tray, scale platform, sealer). • Reestablish all cabl

optimail 30 Operator Manual9415 Tips for troubleshooting An error message appears on the display in case of an error or handling error. An addi-tion

Tips for troubleshooting95…during franking / during franking imprint setting Jam / machine blocked Turn off the optimail 30. Remove paper.Wait at leas

optimail 30 Operator Manual96Text message does not fit on the mail piece Franking imprint with advert and text message ex-ceeds the length of the enve

Tips for troubleshooting97Weight display: no weight is determined for the letter on the scaleThe scale platform was still occupied when another let-te

optimail 30 Operator Manual98…with menu settings, during maintenance and care Failure to load from card The card contains no valid data. Wrong card in

Tips for troubleshooting99Correcting the moistening felt position on the rocker• Slightly tilt the rocker and pull it off in an obliquely upward direc