Carrier Series 100 Troubleshooting Guide

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-1- Replaces: NEW Form: 58MVC-01T
10-08
Variable Speed, Step-Modulating
Electronic Condensing
Four-Way Multipoise Gas Furnace
Visit www.carrier.com
58MVC Series 100
TROUBLESHOOTING GUIDE
INDEX
PAGE
Safety Considerations................................................................................. 1
Instructions.................................................................................................. 1
Example ...................................................................................................... 2
General........................................................................................................ 2
Sequence of Operation ............................................................................... 2
Single-Stage Thermostat and Step-Modulating Heating
(Adaptive Mode)................................................................................ 2
Two-Stage Thermostat and Two-Stage Low/High Heating............. 4
Two-Stage Thermostat and Two-Stage Medium/High Heating ...... 4
Cooling Mode .................................................................................... 5
Single-Speed Cooling ........................................................................ 5
Single-Stage Thermostat and Two-Speed Cooling (Adaptive
Mode) ................................................................................................. 5
Two-Stage Thermostat and Two-Speed Cooling ............................. 5
Thermidistat Mode............................................................................. 6
Super-Dehumidify Mode................................................................... 6
Continuous-Blower Mode ................................................................. 6
Heat Pump Defrost............................................................................. 7
Component Test................................................................................. 7
Service/Status Code Instructions ............................................................... 8
Start Here .................................................................................................. 10
Rapid Flashing AMBER LED................................................................. 11
Improper Cooling Air Flow ..................................................................... 12
Medium And/Or High Heat Temperature Rise Too Low....................... 13
Status Code 11 - No Previous Code......................................................... 15
Status Code 12 - Blower On After Power Up ......................................... 15
Status Code 13 - Limit Circuit Lockout .................................................. 16
Status Code 14 - Ignition Lockout ........................................................... 17
Status Code 15 - Blower Motor Lockout................................................. 17
Status Code 21 - Gas Heating Lockout.................................................... 17
Status Code 22 - Abnormal Flame-Proving Signal................................. 18
Status Code 23 - Pressure Switch Did Not Open .................................... 18
Status Code 24 - Secondary Voltage Fuse Is Open................................. 19
Status Code 25 - Model Selection or Setup Error ................................... 21
Status Code 31 - Medium-Heat Switch or HPSR Relay did not
Close or Reopen............................................................................... 22
Status Code 32 - Low-Heat Pressure Switch Did Not Close or
Reopened.......................................................................................... 24
Status Code 33 - Limit Circuit Fault........................................................ 26
Status Code 34 - Ignition-Proving Fault.................................................. 28
Status Code 41 - Blower Motor Fault...................................................... 30
Status Code 42 - Inducer Motor Fault ..................................................... 32
Status Code 43 - Low-Heat Pressure Switch Open While Medium-
Heat Pressure Switch Is Closed....................................................... 34
Status Code 45 – Control Circuitry Lockout........................................... 34
Cleanup and Start-Up Instructions........................................................... 35
APPENDIX A - Board Layout & Wiring Schematic ............................. 36
APPENDIX B - ECM Blower Motor Description & Operation............ 38
APPENDIX C - Pressure Check Diagram .............................................. 40
APPENDIX D - Static Pressure Reading Location Diagrams................ 41
APPENDIX E - Quick Reference Information .......................................43
APPENDIX F - Furnace Staging Algorithm........................................... 44
SAFETY CONSIDERATIONS
Installing and servicing heating equipment can be hazardous due to
gas and electrical components. Only trained and qualified personnel
should install, repair, or service heating equipment.
Untrained personnel can perform basic maintenance functions such as
cleaning coils, or cleaning and replacing filters. All other operations
should be performed by trained service personnel. When working on
heating equipment, observe precautions in literature, on tags, and on
labels attached to or shipped with the unit, and other safety
precautions that may apply.
Follow all safety codes. In the United States, follow all safety codes
including the National Fuel Gas Code (NFGC) NFPA 54-2006/ANSI
Z223.1-2006. In Canada, refer to the National Standard of Canada
Natural Gas and Propane Installation Codes (NSCNGPIC), CSA
B149.1-05.
Wear safety glasses and work gloves. Have a fire extinguisher
available during start-up, adjustment procedures, and service calls.
Recognize safety information. This is the safety-alert symbol .
When you see this symbol on the furnace and in instructions or
manuals, be alert to the potential for personal injury.
Understand the signal words DANGER, WARNING, and CAUTION,
and NOTE. The words DANGER, WARNING, and CAUTION are
used with the safety-alert symbol. DANGER identifies the most
serious hazards which will result in severe personal injury or death.
WARNING signifies hazards which could result in personal injury or
death. CAUTION is used to identify unsafe practices which may
result in minor personal injury, or product and property damage.
NOTE is used to highlight suggestions which will result in enhanced
installation, reliability, or operation.
INSTRUCTIONS
This guide uses your expertise and observations to lead you to the
trouble spot as efficiently as possible. This is only intended as a guide
and should not be used blindly. Your experience and expertise are of
high value when troubleshooting this unit. Do not disregard all of
your instincts.
The variable speed furnace control was designed with diagnostic
capabilities built in. A AMBER LED is used to flash a status code
which will lead you to one of the sections as listed in the Index.
!
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Summary of Contents

Page 1 - TROUBLESHOOTING GUIDE

-1- Replaces: NEW Form: 58MVC-01T 10-08 Variable Speed, Step-Modulating Electronic Condensing Four-Way Multipoise Gas Furn

Page 2

- 10 - START HERE - If a problem exists, the service technician should always begin troubleshooting here. SPECIAL NOTE: ALL VOLTMETERS ARE NOT THE SA

Page 3

- 11 - STEP ACTION YES NO GO TO 26. Is 115-vac across the transformer leads? 27 25 27. Replace the transformer. 18 28. Is 24-vac across

Page 4

- 12 - IMPROPER COOLING AIR FLOW - Generally, this indicates the Y/Y2 thermostat lead is not properly connected. If User Interface is connected to

Page 5

- 13 - Table 2 – Cooling Tonnage vs. Airflow (CFM) AIR CONDITIONING TONS (12,000 BTU/HR) AIRFLOW (CFM) 060, & 3T-080 MODEL 5T-080 & 100 MODE

Page 6

- 14 - STEP ACTION YES NO GO TO 11. Go to the page number indicated in Index for the CLEANUP AND STARTUP INSTRUCTIONS. INDEX 12. Replace the ga

Page 7

- 15 - Status Code 11 NO PREVIOUS CODE - Stored status codes are erased after 72 hours or can be cleared by jumpering R, W/W1, and Y/Y2 thermostat l

Page 8

- 16 - STEP ACTION YES NO GO TO 21. Does the furnace abruptly shut down with no inducer post purge and then run blower motor BLWM for 90 seconds w

Page 9 - COMPONENT TEST

- 17 - STEP ACTION YES NO GO TO 26. Does furnace have the proper limit switch, limit shield, blower baffle (if used), and rear air baffle (if used

Page 10

- 18 - STEP ACTION YES NO GO TO 17. Cycle the furnace several times to check for intermittent operation. 18 18. Does status code 21 ever fla

Page 11 - OM-24V

- 19 - Status Code 24 SECONDARY VOLTAGE FUSE IS OPEN - Indicates fuse is open and there is a short in low-voltage wiring. STEP ACTION YES NO GO TO

Page 12

- 2 - You should ALWAYS begin in the START HERE section (see Index for page number) which will guide you to the appropriate section where a minimal nu

Page 13 - OM-24V on

- 20 - STEP ACTION YES NO GO TO 39. Do you have continuity between the GRAY wire connected to both the medium and high heat pressure switches and

Page 14

- 21 - Status Code 25 MODEL SELECTION OR SETUP ERROR – If status code 25 only flashes 4 times on power-up the variable speed furnace control is miss

Page 15 - Status Code 12

- 22 - Status Code 31 MEDIUM-HEAT PRESSURE SWITCH OR HPSR RELAY DID NOT CLOSE OR REOPENED - This status code can occur under the scenarios shown be

Page 16 - Status Code 13

- 23 - pressure switch MPS remakes the variable speed furnace control continues heating cycle. If medium heat pressure switch MPS does not remake wi

Page 17 - Status Code 14

- 24 - STEP ACTION YES NO GO TO 41. Did the pressure gradually drop over time until the fault occurred? If the pressure remained constant and the

Page 18 - Status Code 23

- 25 - STEP ACTION YES NO GO TO 16. Fix problem. 8 17. Does status code 32 flash once then flash status code 43? 18 19 18. On propane inst

Page 19 - Status Code 24

- 26 - Status Code 33 LIMIT CIRCUIT FAULT - This status code indicates the limit, or flame rollout switch is open or the furnace is operating in hi

Page 20

- 27 - STEP ACTION YES NO GO TO 40. Remove tape from door switch, turn power off at main disconnect, and remove jumper across R and W/W1. 41 41.

Page 21 - Status Code 25

- 28 - Status Code 34 IGNITION-PROVING FAULT - This status code indicates flame was not sensed during trial for ignition period. The control will

Page 22 - Status Code 31

- 29 - STEP ACTION YES NO GO TO 32. Clean flame sensor with fine steel wool and make sure it is properly positioned then recheck current. Current

Page 23

- 3 - This furnace can operate as a step-modulating furnace with a single-stage thermostat because the furnace control CPU includes a programmed adap

Page 24 - Status Code 32

- 30 - Status Code 41 BLOWER MOTOR FAULT - This status code indicates the blower failed to reach 250 RPM or the blower failed to communicate to the

Page 25

- 31 - STEP ACTION YES NO GO TO 28. Check the blower motor serial output signal. To do this disconnect PL3 from the furnace control and connect a

Page 26 - Status Code 33

- 32 - STEP ACTION YES NO GO TO 47. When blower control module is completely detached from blower motor, verify with standard ohmmeter that the res

Page 27

- 33 - STEP ACTION YES NO GO TO 33. Reconnect collector box tube to pressure switch assembly. 40 34. Disconnect jumper across R and W/W1 the

Page 28 - Status Code 34

- 34 - Status Code 43 LOW-HEAT PRESSURE SWITCH OPEN WHILE MEDIUM-HEAT PRESSURE SWITCH IS CLOSED - This status code can occur as a result of the low

Page 29

- 35 - CLEANUP AND START-UP INSTRUCTIONS 1. Start furnace using procedure outlined on Lighting Instructions attached to furnace. Observe operatio

Page 30 - Status Code 41

- 36 - APPENDIX A BOARD LAYOUT AND WIRING SCHEMATICS Fig. 1 – Variable Speed Furnace Control 24-V THERMOSTAT TERMINALS PL2 – HOT SURFACE IGNIT

Page 31

- 37 - Fig. 2 – Wiring Schematic

Page 32 - Status Code 42

- 38 - APPENDIX B ECM BLOWER MOTOR DESCRIPTION & OPERATION The Regal-Beloit Electronically Commutated Motor (ECM) shown in figure 3 is the

Page 33

- 39 - Figure 3 – ECM Blower Motor

Page 34 - Status Code 45

- 4 - to medium-heat airflow five seconds after the furnace control CPU switches from low-heat to medium-heat. Switching from Low- to High-Heat –

Page 35

- 40 - APPENDIX C PRESSURE CHECK DIAGRAM PRESSURE SWITCH MAKE/BREAK POINTS HIGH-HEAT PRESSURE SWITCH MED-HEAT PRESSURE SWITCH LOW-HEAT PRESSU

Page 36 - APPENDIX A

- 41 - APPENDIX D STATIC PRESSURE READING LOCATION DIAGRAMS Figure 5 – Upflow Total Static Pressure Reading Locations Figure 6 – Downflow

Page 37 - Fig. 2 – Wiring Schematic

- 42 - Tools Needed: 1. Pitot Tube 2. Incline Manometer/Magnahelic Example 1: Return ESP after Filter 0.20 in.w.c. Supply ESP

Page 38 - APPENDIX B

- 43 - APPENDIX E QUICK REFERENCE INFORMATION PRESSURE SWITCH MAKE/BREAK POINTS HIGH-HEAT PRESSURE SWITCH MED-HEAT PRESSURE SWITCH LOW-HEAT P

Page 39

- 44 - APPENDIX F FURNACE STAGING ALGORITHM On initial thermostat call for heat after power-up, furnace staging algorithm will provide 1 minute

Page 40 - PRESSURE CHECK DIAGRAM

- 45 - Using recorded Low Heat (LH), Medium Heat(MH), and High Heat (HH) values calculate theHeat Load (HL) using:HL=(140xLH)+(228xMH)+(350x

Page 41 - APPENDIX D

- 46 - SERVICE TRAINING Packaged Service Training programs are an excellent way to increase your knowledge of the equipment discussed in this

Page 42

- 47 -

Page 43 - QUICK REFERENCE INFORMATION

- 48 - Replaces: NEW Form: 58MVC-01T 10-08

Page 44 - FURNACE STAGING ALGORITHM

- 5 - 4. COOLING MODE The thermostat "calls for cooling". a. Single-Speed Cooling The thermostat closes the R to G-and-Y circuits. T

Page 45

- 6 - The electronic air cleaner terminal EAC-1 is energized with 115 vac whenever the blower motor BLWM is operating. When the thermostat is satisf

Page 46 - SERVICE TRAINING

- 7 - desired and is stored in the memory to be automatically used following a power interruption. 8. HEAT PUMP DEFROST When installed with a hea

Page 47

- 8 - SERVICE/STATUS CODE INSTRUCTIONS If status code recall is needed disconnect the “R” thermostat lead, reset power, and put setup switch “SW1

Page 48 - 10-08

- 9 - 33 LIMIT CIRCUIT FAULT – Indicates the limit, or flame rollout is open or the furnace is operating in high-heat only mode due to 2 successive

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